Your questions answered
"What are the benefits of using Astre?"
  • Improved cash flow and reduction in debtor days
  • More cost-effective credit control, performed by more experienced and skilled controllers, than you have in-house
  • No need to recruit specialist credit controllers or manage their sickness/absence
  • Real-time view of collector notes per customer, updated daily
  • Seamless extension of your business delivered in your name
  • Improved customer relationships and professional image
  • More cash in the bank, less tied up in debtors
"Will our customers think they are being contacted by Astre Credit Control Solutions?"
  • Not necessarily. If you wish, we will use your company's identity, letterhead, compliment slips, etc.
"Will our clients still pay direct to us?"
  • Yes, all your client payments are made direct to you.
"Could using your services affect customer relations with our existing clients?"
  • We understand that your customer relationships are of paramount importance. That's why we use a friendly and professional approach at all times.
"What size companies use your services?"
" We have collected for limited companies of all sizes, including sole traders, and from a wide range of industries. No ledger is too small or too large for us.

"Will I lose control if I outsource to you?"
  • No, there is complete transparency with everything we do.
"How soon would you be able to take control of our ledger?"
  • We can usually start work on your ledger within one week following our meeting with you.
"What would you need from us?"
  • Current aged debtor lists
  • Your debtor contact details
  • Your headed stationery
  • Daily payment updates
  • Copy invoices & statements (when we request them)
  • A person to contact regarding any ongoing questions we may have
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